Retail Design Agency
Want to get the best out of your retail space? You’ve come to the right place.
At The One Off, we’re a retail design agency with a difference. With a cross-disciplinary team of over 130 talented individuals, we’ll not only transform your retail environment: but we’ll do it with your overall brand goals in mind.
- Travel Retail Design
- Website and App Design
- Retail Space
Overview of The One Off's Retail Design Services
Good design is progressive. At The One Off, we’re a retail design company that designs for the future. Of course, our overarching goal is to create engaging retail environments that both resonate with your customers and enhance the shopping experience. However, our approach goes beyond that. Using our in-house research team to analyse your brand, customers, sector and market, we ensure that our decisions are based on insight, not assumption. Moreover, we also prioritise sustainability and innovation when sourcing materials for long-lasting, positive change. We want your customers to experience more than a simple retail encounter. We create memorable, shareable experiences that engage, excite and increase retail spend.


Core Services Offered
From temporary pop-ups to large flagship stores, we’ve crafted captivating and immersive retail experiences for diverse retail clients.
- Here, we take the ideas suggested during a brainstorming session and turn them into something meaningful. We bring these ideas to life, creating designs that we hone together to form a true-to-life prototype, allowing you to visualise the final solution.
- Optimising the layout of your store is not only about ensuring aisles are accessible and easy to navigate. With the right layout, you can also optimise your store for foot traffic and sales revenue. We’ll consider things like customer flow (including maximising traffic through higher-value areas), branding, signage, accessibility, and logical inventory placement.
- Successful interior design for retail spaces will create an inviting customer experience, maximising your sales opportunities and increasing your competitive edge. We blend practicality with innovation to create a space that compliments your brand identity and delivers a first impression that really counts.
- You want your retail space to grab customers’ attention and entice them in. Using your store exterior, store layout, store interior and display solutions, great visual merchandising will not only attract customers, it will help you stand out from the crowd and keep shoppers coming back.
Case Studies
Harrogate
The Yorkshire Cancer Research Store
The Yorkshire Cancer Research Harrogate store is a charity shop with a difference. The building also hosts the charity’s HQ - as well as a cafe and training facilities used by cancer patients. They needed a retail design company that could create a cost-effective, future-proof design to suit all of their visitors. We planned the colour palette and choice of materials carefully to ensure that the store was vibrant and shoppable, as well as focused on wellness. We created a space that was flexible to accommodate regularly-changing merchandise, as well as warm and welcoming for all ages.

Case Studies
Dubai
Gulf Retail Group
When the Gulf Retail Group had the ambition of opening the first fully sustainable store in The Dubai Mall, we were there to help. Not only did they want to stock 100% sustainable garments, they also wanted an environment with sustainability at its core. From recycled materials to environmentally-friendly fixings, we curated a flexible, adaptable space, meticulously designed to combat any concerns around greenwashing.

Why Choose The One Off for Retail Design
At The One Off, we don’t just believe in Good Design. We believe in Design For Good. Of course, creativity is at the heart of everything we do - and with a talented team of artworkers, graphic designers, interior architects, photographers and more, we know how to make a retail brand stand out from the crowd. However, we’re also a retail design agency that designs for a brighter future. We pride ourselves on our focus on innovation and sustainability, implementing solutions with great attention to detail, that meet your specifications and budget, and that ultimately encourage positive, long-lasting behavioural change.




Insights into Retail Design Trends
The retail design space is constantly evolving. As a retail design company, it’s our role to stay on top of the industry’s evolution and trends to keep your brand competitive.
One trend that has now become more of a requirement is sustainability. The extent to which retailers embrace sustainability varies, but to market themselves as truly sustainable (and avoid accusations of greenwashing), they must consider everything - from lighting and materials to fixtures and fittings, and even suppliers.
Technology continues to play an increasing role in brick-and-mortar retail environments. Smart mirrors, interactive screens and digital signage that can change to reflect seasonal trends, current offers and other time-sensitive specifics can personalise the in-store experience and make it more interactive.
One other trend that we are seeing as a retail design agency is the rise in flexible, multipurpose retail spaces. Some retailers are creating spaces with specific areas to be used for other purposes - a cafe, an event space, an experience - to increase footfall and improve word of mouth. Others are designing spaces with flexible, modular fittings so that the space can be rearranged for special events or pop-up marketing installations.
With the world of retail in a state of constant flux, how are you ensuring your retail space remains current?
Connect with Us for Your Retail Design Needs
Ready to create showstopping retail spaces that delight your customers, staff and shareholders alike? We’d love to hear from you. Together, we’ll transform your retail space into a memorable, shareable experience that engages your customers and cements your brand image for a consistent experience across touchpoints. Let’s work together to build long-term growth. Reach out via the form below to find out how we can build for the future.

